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  • Ann Sheeley

Warning to Rhode Islanders About the Issues Surrounding Medical Transportation Management’s Non-Em

Updated: Jun 1, 2022

Sheeley Law has received numerous calls from concerned residents about the issues surrounding Medical Transportation Management (or “MTM”). MTM recently became Rhode Island’s official vendor to provide non-emergency medical transportation to disabled and low-income residents. Since its launch on January 1, 2019, complaints about late or missed pick-ups have flooded the state’s Executive Office of Health and Human Services (EOHHS) – more than 400 to-date, with another 1,300 complaints filed directly with the vendor. In one such case, a blind man that is terminally ill was stranded overnight at a hospital in Boston.

If you or a loved one relies on MTM’s service, this is a major cause for concern. While MTM has submitted to the state a corrective action plan that promises to improve service, challenges within the company remain. We at Sheeley Law recommend you avoid using MTM and make alternate plans, if at all possible, to ensure you and your loved ones have a reliable means of transportation to and from doctors appointments.

Rhode Island Medical Transportation

If you or someone you love have had medical issues as a result of MTM’s negligence, Rhode Island Personal Injury Attorney Ann Sheeley will provide a free-of-charge, no-obligation consultation, and will meet with you in any of our five Sheeley Law offices, your home or at the hospital, as needed. Attorney Ann Sheeley will guide you through the process, protect your rights and ensure you get maximum compensation for your injuries, including medical bills and lost wages.

If you have questions or would like more information, contact Personal Injury Attorney Ann Sheeley at 401-619-5555 or you may email


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